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Problem installing Oxid Community Shop

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I have been trying to load the community shop onto the serve we use for our e-commerce. Every thing goes OK until I get to stage 4 once I have put in Database name , User name and pass word . It connects to the server then the following message comes up
Confirm Form Resubmission
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This web page requires data that you entered earlier in order to be properly displayed. You can send this data again, but by doing so you will repeat any action this page previously performed.
Reload this web page.
Press the reload button to resubmit the data needed to load the page.
Error code: ERR_CACHE_MISS

The technicians at our ISP say it could be a problem with the hts access file.

They also say that when they check the instillation all looks OK so it should work!!

Any suggestions as we would really like to use Oxid

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